Privacy Policy

Last Updated:

1. Introduction

VitaSpark ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website expelelbow.world and use our services.

This policy complies with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable data protection laws. By using our website, you consent to the data practices described in this policy.

2. Data Controller Information

Company Name: VitaSpark

Address: 17806 Frontage Rd Suite 300, San Antonio, TX 78257, United States

Phone: +18775995242

Email: office@expelelbow.world

We are the data controller responsible for your personal information. If you have any questions about this Privacy Policy or our data practices, please contact us using the information above.

3. Information We Collect

3.1 Personal Information You Provide

We collect information that you voluntarily provide to us when you:

  • Fill out our contact form (name, email address, message content)
  • Subscribe to our newsletter or communications
  • Participate in surveys or feedback requests
  • Contact us directly via email or phone

3.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

  • IP address and geographic location
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Date and time of visits
  • Device identifiers

3.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. For detailed information about our cookie practices, please see our Cookie Policy.

4. Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

  • Consent: You have given explicit consent for us to process your personal data for specific purposes (e.g., newsletter subscriptions, contact form submissions)
  • Legitimate Interests: Processing is necessary for our legitimate business interests, such as improving our services, website functionality, and user experience
  • Legal Obligation: Processing is necessary to comply with legal requirements
  • Contract Performance: Processing is necessary to fulfill our obligations under any agreement with you

5. How We Use Your Information

We use the collected information for the following purposes:

  • To respond to your inquiries and provide customer support
  • To send you information about our services and lifestyle resources
  • To improve our website functionality and user experience
  • To analyze website usage and trends
  • To detect, prevent, and address technical issues or security threats
  • To comply with legal obligations and enforce our terms
  • To send administrative information, updates, and notices
  • To personalize your experience on our website
  • To conduct research and analysis to improve our content and services

6. Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

6.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These providers include:

  • Web hosting and server providers
  • Email service providers
  • Analytics services (e.g., Google Analytics)
  • Customer relationship management (CRM) systems
  • Payment processors (if applicable)

All service providers are contractually obligated to maintain the confidentiality and security of your personal information and may only use it for the purposes we specify.

6.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

6.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred to the acquiring entity, subject to the same privacy protections.

6.4 Protection of Rights

We may disclose information when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Specific retention periods:

  • Contact form submissions: 3 years from the date of submission
  • Email communications: 3 years from the last interaction
  • Website analytics data: 26 months (in accordance with Google Analytics default settings)
  • Cookie data: As specified in our Cookie Policy
  • Legal and accounting records: 7 years or as required by applicable law

After the retention period expires, we will securely delete or anonymize your personal information.

8. Your Rights Under GDPR and CCPA

Depending on your location, you have the following rights regarding your personal data:

8.1 GDPR Rights (EU/EEA Residents)

  • Right to Access: Request copies of your personal data
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data ("right to be forgotten")
  • Right to Restrict Processing: Request limitation of how we use your data
  • Right to Data Portability: Receive your data in a structured, commonly used format
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
  • Right to Lodge a Complaint: File a complaint with your local data protection authority

8.2 CCPA Rights (California Residents)

  • Right to Know: Request information about the personal data we collect, use, and disclose
  • Right to Delete: Request deletion of your personal data
  • Right to Opt-Out: Opt-out of the sale of personal information (we do not sell personal data)
  • Right to Non-Discrimination: Not be discriminated against for exercising your privacy rights

8.3 How to Exercise Your Rights

To exercise any of these rights, please contact us at:

Email: office@expelelbow.world

Phone: +18775995242

We will respond to your request within 30 days (or as required by applicable law). We may need to verify your identity before processing your request.

9. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for data transmission
  • Secure server infrastructure with regular security updates
  • Access controls and authentication mechanisms
  • Regular security audits and vulnerability assessments
  • Employee training on data protection and security practices
  • Incident response procedures
  • Data backup and recovery systems

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.

When we transfer personal data from the EU/EEA to countries outside the EU/EEA, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses approved by the European Commission
  • Adequacy decisions by the European Commission
  • Privacy Shield certification (where applicable)

11. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete that information.

12. Third-Party Links

Our website may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices or content of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.

13. Do Not Track Signals

Some web browsers have a "Do Not Track" feature that signals to websites you visit that you do not want to have your online activity tracked. Our website does not currently respond to Do Not Track signals. You can manage cookies and tracking through your browser settings or our cookie consent tool.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

  • Posting the updated policy on this page with a new "Last Updated" date
  • Sending an email notification to registered users (if applicable)
  • Displaying a prominent notice on our website

Your continued use of our website after any changes indicates your acceptance of the updated Privacy Policy.

15. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

VitaSpark

17806 Frontage Rd Suite 300, San Antonio, TX 78257, United States

Phone: +18775995242

Email: office@expelelbow.world

We will respond to all legitimate requests within 30 days.

16. Supervisory Authority

If you are located in the EU/EEA and believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your local data protection supervisory authority.